We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.
To be eligible for a return, items must be:
• Unworn and unused
• In their original condition
• With all tags attached
• In the original packaging
We reserve the right to refuse returns that do not meet these conditions.
How to Request a Return
To start a return, please contact us at:
📧 contact@moveofitness.com
Please include your order number and the reason for your return.
If your return is accepted, we will provide instructions on how and where to send your item.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
We recommend using a tracked shipping service, as we are not responsible for lost returns.
Damaged or Incorrect Items
Please inspect your order upon arrival.
If your item is damaged, defective, or incorrect, contact us within 48 hours of delivery with photos, and we will resolve the issue as quickly as possible.
Refunds
Once we receive and inspect your return, we will notify you if your refund has been approved.
If approved, your refund will be processed to your original payment method within 5–10 working days.
Please note that your bank or payment provider may take additional time to process the refund.
Non-Returnable Items
We do not accept returns on:
• Items marked as final sale
• Gift cards
Exchanges
We currently do not offer direct exchanges.
If you would like a different item, please return your original order and place a new one.
Contact Us
If you have any questions about returns or refunds, please contact us:
📧 contact@moveofitness.com